Develop Email Account Filter Algorithm

When To Purchase

Best purchase when:

• you have a business email account that we have access to and you are struggling with managing your Inbox and unable to develop your own filter algorithm.

• You need a good email filtering algorithm but do not have the time to develop one.

Prerequisites

To execute the job properly, you MUST:

• be granted permission from your tech division to allow our developer access your email account directly for testing the developed algorithm.

• Keep the subjected emails in a folder/label for live testing.

• Your email system are compatible with ours.

What to Expect

You should be prepared to expect all the following:

• The task DEVELOPS ONE (1) PHASE of algorithm upgrade for achieving ONE (1) filtering objective.

• Success rate is not 100% as it depends on the system limitations and available logic functions.

• Effect is specific to you ONLY.

• Access are interacted securely with us using proper and secured IAM vault like Bitwarden.

• Execution usually takes 1-7 DAYS depending on configurations' complexities and any unforseen circumstances.

Wouldn’t you be able to read all my business emails?

YES: but we're not interested with the contents. Most filters opreate solely based on the headers (e.g. sendto:, replyto:, from:, and list:) and not the content body.

On the safe side, regarding privacy, you shall grant us the same permission level as your personal assistant (P.A) managing your specific individual tech needs. Non-disclosure agreement (NDA) can be done whenever required.

Will NDA processing be included in the cut-off time?

YES: as we need to engage our attorney. This ONE-TIME process can be faster if you use our prepared NDA via our legal department before purchasing this product.

Our NDA is legally-binded with the legal entity (individual or enterprise), not purchases so it is also effective for your subsequent purchases of this and other products.

Can I supervise your development?

YES: and recommended. This is to ensure we maintain synchonization and do not breach of our trust for delivering results.

However, do note that the more intense the supervision (e.g. micromanaging), the longer and harder it takes to develop a successful one. Please balance your supervision.

How can I maintain full access control after development?

By changing your password into TEMPORARY yet STRONG one before handing to us. Once we're done with the development, you can restore your original password back or set a new one. This will entirely remove our access (The point: as long as we don't know your original/new password).

What do you mean by phase and objective?

OBJECTIVE means an outcome effect while PHASE means a stage of iterative development. 1 objective requires at least 1 phase to achieve. Example:

To filter Person A with algorithm v1.0.0 (1 objective);

Upgrade algorithm v1.0.0 into algorithm v1.1.0 (1 phase);

To filter Person A with algorithm v1.0.0. Few days later, requested bug fixes and algorithm became v1.1.0 (1 objective, 2 phases);

To filter Person A with algorithm v1.0.0. Few days later, add exception for certain cases and algorithm became v1.1.0 (2 objectives, 2 phases);

To filter Person A with algorithm v1.0.0. Few days later, filter Person B with and algorithm became v1.1.0 (2 objectives, 2 phases).

Why bug fixes are considered new phase?

They are only considered new phase when the bug appeared outside of the cut-off time/the task was already concluded. Towards the end of the task, We do test and request validation from your side before concluding the completion.

Upon conclusion, any new findings including bugs are considered as new request. Hence, please verify properly when requested and keep as many sample data as possible.

What if my requirement needs more development phases?

Purchase a subsequent one as long as each purchase fulfills 1 objective and 1 phase.

Please make sure with us and ensure the earlier developed phase is achieving its desired result before purchasing a new one.

Can I get a refund if the development failed?

NO. This includes events where the algorithm development failed to achieve the objective in a particular development phase.

Development means there will be results of failure. Hence, you MUST be prepared to accept both success and failure outcomes before purchasing the product.

How will my algorithm be archived?

We will return a version-controlled archive file (either .tar.gz or .zip) file back to you for safe-keeping. Please keep it in a safe and private place as you will need to return it back to us for future upgrades.

Please take note that due to privacy protection concerns, we DO NOT keep a copy at our side. In the event of losing the archive file, we will have to develop one from scratch again.

How to tell you’re not a tech scammer?

By analyzing the ZORALab agent in-charge and our business models. ZORALab and all our agents operate strictly on "Trust is Earned" model. If we failed to earn your trust (e.g. providing a way to verify our bona-fide identity), we cannot proceed any businesses with you at all.

Trust earning and management is critical in ZORALab IT knowledge and data services as losing one is losing all. Also, whenever there is doubt, stick to your hunch. Our agents are trained to take bashes and know how to deal with the authorities legally. Your safety is the highest priority.

Another tell-sign is ZORALab NEVER OUTSOURCE our products and services to any 3rd-party entity so if anyone stated they are on-behalf of ZORALab, you can 100% guarentee to go against them.

Must I assign an associate?

YES. He/she is mainly for decision making like data identifications, and mitigate unforseen circumstances.

ZORALab cannot decide (including delete) anything without your business context that can cause disruption or damage.

Will my system be compatible with ZORALab?

YES. Being compatible means ZORALab crew can support you with our immediate attentions when you call us for emergency assistances (e.g. when you are under cyberattack).

You will receive a certificate of audit (with expiry date) from us after a successful setup.

Does your pricing includes service providers' fees?

NO: EXCLUDE. Pricing shown here are our 1-time ZORALab Salut talent services. You're hiring our talents and knowledge to serve a paricular tech requirement. We will present the vendor pricing during the quotation stage for you to gauge the total project cost.

As of 2022, for valid security and legal reasons, nearly all service providers want direct payment connection with their clients. Hence, we can only guide your assigned associate to setup the payment system.

Do I get price discounts after cut-off time?

NO - We DO NOT warrant the completion within the cut-off duration. The cut-off duration is a design to cope with probable uncertainties like dealing with uncooperative or problematic Subject or a natural pandemic event.

What happens after cut-off time?

We will discuss with you on Day-3/Day-4 of the execution. Generally, We DO CHARGE as additional unit purchase for causes due to but not limited to:

• your firm internal disputes causing the delay; OR

• Subject being un-cooperative and delayed the execution at his/her discretion; OR

• your related service providers are causing unscheduled outage impeding the executions; OR

• Subject using complicated and unmaintainable methods/processes/technolgies that are unnecessarily time-consuming.

• global events like Warfare or Covid19 Lockdown; OR

• natural events on either side like earthquake or volcano; OR

• ZORALab members being recalled for handling emergency cases.

How Do You Approach Your Setup?

By observing and estimate your business operations resources and available vendors. Generally speaking, we will implement based on the following in order:

1. INTEGRATE - [RECOMMENDED] We look into current industrial grade cloud service providers and integrate accordingly based on your operating budget.

2. SELF-HOST - We look into available software and self-host the system using qualified cloud infrastructure service providers. Only available if you have local system administrator monitoring the system.

3. LOCAL BUILD - [DISCOURAGED] Purchase the necessary hardware and we build the software to match your requirement for local hosting. We strongly discourage this method as it set your firm into unnecessary data loss threat. Only available and limited to applicable services.

How ZORALab Executes?

Depending on data nature and technological availability. We generally execute the tasks in the following orders:

1. COMPLETE-REMOTE - [RECOMMENDED] When data is not critically risky (e.g. invoice files, documents, statements, notes, etc) and your system are accessible across the Internet. We access via our instruments and endpoints.

2. CONTROLLED-REMOTE - [USUAL] When data is not critically risky and there is a need for your associate to monitor our executions on-the-job. We remote into your assigned endpoint(s) and perform executions.

3. PHYSICAL PRESENCE - When the data is critically risky (e.g. process technologies, trade secrets, etc) or the task physical nature is not permittable (need physical access). We will physically show up at your firm using your endpoints to get the job done. Additional logistic charges may apply.