Setup + Configure DNS System

When To Purchase

Best purchase when:

• you had confirmed a brand name suitable as its available domain name;

• You are starting up your startup or project.

Prerequisites

To execute the job properly, you MUST:

• Assign an admin associate in case of decision making.

What to Expect

You should be prepared to expect ALL the following:

• The task SET UP ONE (1) production grade domain name system (DNS);

• System is configured to be work from home compatible;

• The task also CONFIGURES AND DEPLOYS ONE (1) SET of configurations;

• System's service provider is independent from all other web services;

• No deployment to production if the configurations failed testing phase with no reliable workaround;

• Effect is system-wide so everyone in the world will experience new changes after successful setup;

• Access are interacted securely with us using proper and secured IAM vault like Bitwarden.

• Execution usually takes 1-7 DAYS depending on configurations' complexities and any unforseen circumstances.

Can I query the domain name availability before purchase?

YES: you can but be careful of cybersquatting if you are doing-it-yourself. If needed, we do offer the following service to perform brand query securely:

Can I use other web services offered by the Registrar?

NO: not recommended. If the registrar offers other services (e.g. custom web firewall, email services, etc) you intend to use, we will use another qualified registrar to register the domain name.

In summary: the vendor that handles the domain name registration ONLY responsible for THAT AND ONLY THAT one DNS registration service.

Why MUST a DNS Registrar be an independent vendor?

To reduce all unnecessary risks of losing your brand (domain name) due to any unrelated web services' distruption. DNS actually glues many web services (e.g. email, website, web application, servers, etc.) together to form your Internet brand.

In the past, we had seen and handled A LOT of DNS Registrars abused their registrar power to suspend a domain name just because of their other optional and unrelated services (e.g WordPress hosting or email services) payment/service disruptions.

One unrecoverable and damaging concequence is losing the domain name entirely to a sniping cybersquatter forever, disabling the business completely. The registrar usually refused to compensate such mess, leading you to an unnecessary but needed civil legal action.

Is DNSSEC security requirement enabled?

YES: by default. All our selected DNS Registrars, by default, MUST support DNSSEC for domain identity verification via cryptography.

What happened if my domain is country-coded?

We will register with local registar and if unqualified, will then transfer to a qualified one. This is to ensure the registration is successful and your DNS is compliant to modern security requirements.

Can I ONLY SETUP?

YES. Instead of opting for this product, please go for:

Can I ONLY CONFIGURE?

YES. Instead of opting for this product, please go for:

Must I assign an associate?

YES. He/she is mainly for decision making like data identifications, and mitigate unforseen circumstances.

ZORALab cannot decide (including delete) anything without your business context that can cause disruption or damage.

Will my system be compatible with ZORALab?

YES. Being compatible means ZORALab crew can support you with our immediate attentions when you call us for emergency assistances (e.g. when you are under cyberattack).

You will receive a certificate of audit (with expiry date) from us after a successful setup.

Does your pricing includes service providers' fees?

NO: EXCLUDE. Pricing shown here are our 1-time ZORALab Salut talent services. You're hiring our talents and knowledge to serve a paricular tech requirement. We will present the vendor pricing during the quotation stage for you to gauge the total project cost.

As of 2022, for valid security and legal reasons, nearly all service providers want direct payment connection with their clients. Hence, we can only guide your assigned associate to setup the payment system.

How to tell you’re not a tech scammer?

By analyzing the ZORALab agent in-charge and our business models. ZORALab and all our agents operate strictly on "Trust is Earned" model. If we failed to earn your trust (e.g. providing a way to verify our bona-fide identity), we cannot proceed any businesses with you at all.

Trust earning and management is critical in ZORALab IT knowledge and data services as losing one is losing all. Also, whenever there is doubt, stick to your hunch. Our agents are trained to take bashes and know how to deal with the authorities legally. Your safety is the highest priority.

Another tell-sign is ZORALab NEVER OUTSOURCE our products and services to any 3rd-party entity so if anyone stated they are on-behalf of ZORALab, you can 100% guarentee to go against them.

Do I get price discounts after cut-off time?

NO - We DO NOT warrant the completion within the cut-off duration. The cut-off duration is a design to cope with probable uncertainties like dealing with uncooperative or problematic Subject or a natural pandemic event.

What happens after cut-off time?

We will discuss with you on Day-3/Day-4 of the execution. Generally, We DO CHARGE as additional unit purchase for causes due to but not limited to:

• your firm internal disputes causing the delay; OR

• Subject being un-cooperative and delayed the execution at his/her discretion; OR

• your related service providers are causing unscheduled outage impeding the executions; OR

• Subject using complicated and unmaintainable methods/processes/technolgies that are unnecessarily time-consuming.

• global events like Warfare or Covid19 Lockdown; OR

• natural events on either side like earthquake or volcano; OR

• ZORALab members being recalled for handling emergency cases.

How Do You Approach Your Setup?

By observing and estimate your business operations resources and available vendors. Generally speaking, we will implement based on the following in order:

1. INTEGRATE - [RECOMMENDED] We look into current industrial grade cloud service providers and integrate accordingly based on your operating budget.

2. SELF-HOST - We look into available software and self-host the system using qualified cloud infrastructure service providers. Only available if you have local system administrator monitoring the system.

3. LOCAL BUILD - [DISCOURAGED] Purchase the necessary hardware and we build the software to match your requirement for local hosting. We strongly discourage this method as it set your firm into unnecessary data loss threat. Only available and limited to applicable services.

How ZORALab Executes?

Depending on data nature and technological availability. We generally execute the tasks in the following orders:

1. COMPLETE-REMOTE - [RECOMMENDED] When data is not critically risky (e.g. invoice files, documents, statements, notes, etc) and your system are accessible across the Internet. We access via our instruments and endpoints.

2. CONTROLLED-REMOTE - [USUAL] When data is not critically risky and there is a need for your associate to monitor our executions on-the-job. We remote into your assigned endpoint(s) and perform executions.

3. PHYSICAL PRESENCE - When the data is critically risky (e.g. process technologies, trade secrets, etc) or the task physical nature is not permittable (need physical access). We will physically show up at your firm using your endpoints to get the job done. Additional logistic charges may apply.